Refund Policy
Due to the nature of our products, we cannot accept returns once food has been delivered. However, we’re dedicated to ensuring customer satisfaction and handle any concerns as outlined below:
Incorrect or Missing Items:
If any items in your order are incorrect or missing, please contact us within 30 minutes of receiving your order. We’ll verify the issue and, if applicable, offer a replacement or a credit toward your next order.
Quality Issues:
If you’re not satisfied with the quality of your food, please reach out to us within 30 minutes of delivery. Send a photo of the item along with a description of the issue to [contact email/phone number]. We’ll review the concern and may offer a replacement or a discount on a future order if the food quality does not meet our standards.
Refund Policy:
Refunds are generally not provided, but in cases where the order was significantly incorrect or there was a quality issue, we may provide a partial or full refund. Refunds may take 5-7 business days to process, depending on your bank.
Order Cancellations:
Orders may be canceled within 10 minutes of placing them at no charge. After this period, cancellations may not be possible due to food preparation. Please contact us as soon as possible if you need to cancel your order.
Need Assistance?
If you have any questions or concerns about our Return & Refund Policy, please reach out to our customer support team at [contact email/phone number]. We’re here to ensure a great experience every time you order.
